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Community Manager KZ

  • Remote
    • Almaty, Almaty, Kazakhstan
    • Astana, Astana, Kazakhstan
    +1 more
  • Operations

Job description

About Academy of the Digital Industries

ADI was born out of a simple need: we couldn’t find enough professionals with the right digital skills, so we decided to train them ourselves. 

What started in 2018 as a grassroots initiative in Tbilisi has evolved into a global Edtech platform with over 30,000 alumni. 

Our programs are built by experts, designed around real world demands, and delivered in an environment of collaboration, curiosity, and growth.

In 2023, we partnered with Tether to take our mission global, expanding access to practical, career-boosting education for learners everywhere. Today, we’re building the next generation of digital professionals: marketers, designers, coders, and creators who don’t just want a job, they want to make an impact. 

We’re guided by values we truly live by: putting people first, staying curious, doing excellent work, and taking ownership. 

And we’re just getting started.

Role Overview

This dual role combines community engagement with operational coordination. The Community Manager will serve as the main point of contact for students and lecturers, manage academic events, and help streamline the program workflows.

You will play a central role in both community satisfaction and operational efficiency.

Main Responsibilities

  • Build and maintain strong relationships with students; address concerns and escalate issues as needed.

  • Manage technical and organizational aspects of the learning environment, ensuring students have access to materials and facilities.

  • Supervise mentors and track student attendance.

  • Analyze student engagement data and identify areas for improvement.

  • Manage Alumni groups and facilitate communication.

  • Onboard new lecturers and coordinate presentation and syllabus delivery.

  • Organize educational events and Masterclasses.

  • Manage course schedules and ensure smooth academic operations.

  • Identify potential lecturers; establish MoU relationships.

  • Optimize workflows across academic operations .

Job requirements

  • Bachelor’s degree in Education, Communication, or a related field.

  • Experience in academic administration, course coordination, or community management.

  • Strong communication skills in Russian; proficient in English.

  • Proficiency with Microsoft Office Suite or equivalent tools.

  • Familiarity with data management tools.

  • Strong problem-solving skills and attention to detail.

  • Genuine passion for education and student success.

  • Familiar with Social Media and online communities.

What do we offer?

  • Friendly working environment (We're dead serious!)

  • Work self-reliantly

  • Remote role

  • Unlimited access to our platform's courses (and discounts for family members)

  • Paid Time Off

  • Referral Program

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